Terms of service

Terms Of Service

Welcome to GoOffline.in — GoOffline is operated by Solutionever Technologies. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

General

By using our website, you confirm that:

  • You are at least 18 years old or using the site under supervision
  • All information provided by you is accurate and complete
  • You agree not to misuse the website or engage in any illegal activity

We reserve the right to update or modify these terms at any time without prior notice.

Products and Orders

  • All products are subject to availability
  • We reserve the right to cancel or refuse any order at our discretion
  • In case of cancellation, the full amount will be refunded to your original payment method

We make every effort to display product colors and designs accurately. However, slight variations may occur due to screen differences.

Pricing and Payments

  • All prices are listed in INR and are subject to change without notice
  • Payments must be made in full at the time of purchase
  • We use secure third-party payment gateways for processing transactions

Shipping

  • Orders are processed and shipped within the timelines mentioned in our Shipping Policy
  • Delivery timelines may vary based on location and external factors
  • We are not responsible for delays caused by courier partners or unforeseen circumstances

Cash on Delivery (COD)

Cash on Delivery (COD) is available only for orders below ₹2000. Orders above ₹2000 must be placed using prepaid payment methods. We reserve the right to disable COD for certain orders based on location, order history, or other factors.

For COD orders:

  • A ₹60 COD handling charge is applicable
  • Customers are required to pay a 15% advance payment to confirm the order
  • The remaining amount can be paid at the time of delivery

This policy helps us reduce fake orders and ensure faster processing.

Exchanges and Refunds

Our Exchange and Return Policy applies to all purchases.

  • Exchanges are accepted only in cases of defective, incorrect product, or wrong item delivered
  • Requests must be raised within the specified timeframe mentioned in the policy
  • Refunds are processed only in eligible cases

Please review our Exchange and Return Policy for detailed information.

Intellectual Property

All content on this website including designs, text, graphics, logos and images is the property of GoOffline and is protected by applicable copyright and trademark laws. You may not copy, reproduce or use any content without our written permission.

Limitation of Liability

GoOffline shall not be liable for:

  • Any indirect or incidental damages arising from the use of our products or website
  • Delays or failures caused by factors beyond our control
  • Misuse of products by the customer

User Conduct

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website's functionality

Contact Us

For any questions regarding these Terms of Service, you can contact us:

📧 Email: hello@gooffline.in
💬 WhatsApp: +91 8017100789

Last updated: 20.05.2026